This Shower in Natick, MA, Has a New Look Thanks to Our Caulking Services

April 30, 2024

Showers are one of the most frequently used areas of the home, so keeping them in good shape can be challenging. In many cases, professional help is required to restore long-term damage caused by day-to-day wear or harsh cleaning substances. Our client from Natick, MA, contacted us because she had a similar problem with her shower.


Even with regular cleaning, she was disappointed the surface still looked grimy and unsightly. After trying other methods that didn't work, she decided it was time to seek professional assistance. While she was searching, one of her friends highly recommended our caulking services in Natick, Massachusetts, saying we had done an excellent job in his house earlier this month.

Following her friend's suggestion, she visited our user-friendly website and was happy to find all the information she needed. She read a few of our blogs and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle, ready to begin the inspection. After meeting the owner, we quickly assessed the issues in her shower and noticed the surface was in poor condition. The caulking around the tub was damaged and the surface wasn't adequately sealed, which can cause more issues over time.

We discussed our assessment of the shower with the owner and suggested the best solution to fix the problems and restore the surface. We recommended our caulking services using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the damage, shield the surface, and ensure the shower would look clean and beautiful again.

We gave her a no-obligation quote and outlined the work we would perform. The owner found the offer reasonable and within her expectations, so she immediately requested to schedule the job on a future date and time that was convenient for her.

Following the appointed day and time, we returned to our client's house with everything we needed to restore the shower. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and proceeded with our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we thoroughly cleaned the surface using our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout to ensure a beautiful, consistent appearance.

For the following step, we removed the damaged caulking around the tub and replaced it with a resilient silicone solution. Unlike common mixtures, this product isn't porous and can withstand day-to-day wear. It's ideal for showers because it's waterproof and resistant to stains, mold, and mildew.

To finish the job, we sealed the surface with a clear impregnating sealant that protects against external agents and reduces deterioration. Additionally, our sealer makes maintenance effortless and can last for a long time with proper care.

After cleaning up, we called our client and showed her the results. The owner was amazed when she saw the renewed appearance of the surface and said the shower looked perfect. She thanked us for our excellent performance and promised to recommend our services to family and friends with hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

We also emphasized the importance of taking measures to help prevent mold and mildew growth because these fungi are a potential threat in damp environments. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Ready to have a revamped shower? Sir Grout of Greater Boston has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (781) 899-0388 or by using our online scheduling option to schedule a free quote.