Our Tile and Grout Cleaners Beautifully Restored This Shower in Lexington, MA

May 16, 2024

Tile and grout can become unsightly over time, especially on surfaces that endure heavy wear and tear. In many cases, standard cleaning methods won't provide satisfactory results, and professional assistance may be necessary for restoration. Recently, a client in Lexington, MA, contacted us for help with a similar issue.


Over the years, her shower deteriorated, and despite her cleaning attempts, the tiles and grout remained dirty and unappealing. After trying other DIY methods that failed to deliver an effective solution, she decided to seek professional help. She went online and searched for tile and grout cleaners in Lexington, Massachusetts, and found a link to our website at the top of Google's results.

On our user-friendly website, she enjoyed reading informative blog posts and browsing through our picture gallery. She had a great experience seeing the outstanding results of our previous jobs and was confident we could offer a reliable solution to restore her shower.


Hoping to solve her problem as soon as possible, she filled out our online scheduler and requested a free evaluation at her convenience.

At Sir Grout, we firmly believe that a well-presented team and vehicles are essential in reinforcing the reliability of our services and contributing to a seamless, trustworthy customer experience. We visited her home on the appointed date and time, dressed in sharp uniforms and ready to provide the in-home consultation.

We quickly assessed the issues in her shower and noticed the surface was in poor condition. The tiles were grimy, the caulking on the joints was damaged, and the deteriorated grout wasn't adequately sealed. We explained that grout is porous and can absorb external agents, leading to staining, discoloration, and decay. It's necessary to apply a special sealant to prevent further damage.

As we shared our observations, we suggested our tile and grout cleaning and sealing service to fix the problems and revamp the surface. Our professional restoration process features top-of-the-line equipment and our exclusive products, which are the safest and most advanced on the market. We assured her we would address all the issues on the surface and give the shower a fresh look.

We offered a no-obligation quote, including a detailed description of all the steps involved in the restoration process. The owner was pleased with our reasonable quote and proposed solution, so she immediately scheduled a convenient date and time for us to return and complete the job.

We take pride in fulfilling our promises and providing a safe environment for all our customers. From the moment we set the free quote up until the completion of the project, we'll treat our client's home with extreme care and attention. As scheduled, we returned to restore the shower. After ensuring the area was protected, we set up our equipment, and began our multi-step process, keeping our client updated and answering all her questions.

First, we deep-cleaned the area with a high-speed scrubber and our exclusive cleaner. This superior product, crafted with top-quality ingredients, ensures thorough cleaning without leaving any residue or damaging the surface.

Next, we used a steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired and restored the damaged grout, revamping the surface with a beautiful new look.

We continued the job by removing the damaged caulking and replacing it with epoxy caulk. Unlike common mixtures, this resilient solution can withstand day-to-day wear. It's ideal for showers because it's waterproof and resistant to stains, mold, and mildew.

For the following step, we sealed the grout lines on the walls with our flagship sealant, ColorSeal. Our high-quality product protects against dirt, water, stains, and other damage. It is perfect for areas that endure constant use because it reduces wear and tear and makes maintenance easier for our clients.

ColorSeal is a revolutionary sealant that gives grout a uniform color and a completely revitalized appearance, greatly improving the surface. In addition, we offer a large variety of colors, which almost always ensures our clients can find the exact match for their tiles or they can choose a new one to change the style of their surfaces.

To finish the job, we buffed and sealed the tiles with a protective sealer. The sealant adds a resilient shield that enhances the beauty of the surface, and with proper care, it can last for a long time.

After completing all the steps, we cleaned up and met with our client to show her the results. The owner loved the renewed appearance of the surface and was very happy to see her shower looking beautiful and clean.

She thanked us for our excellent performance and promised to recommend our services to family and friends experiencing similar hard surface-related issues. She also mentioned she would leave a five-star review on Google to help spread the word about Sir Grout's outstanding products and services.

It is a priority for us to give our clients recommendations and helpful tips for better maintenance. We suggested keeping a weekly cleaning routine using only pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We assured her that our non-toxic product delivers exceptional results without harming anyone in her household, including pets.

On the other hand, soap-based products or substances with acidic properties contain harsh chemicals that can damage the surface. Moreover, they leave a sticky foam that can seep into the grout, causing discoloration, staining, and other issues. It is best to avoid using these products.

We emphasized the importance of taking measures to help prevent mold and mildew growth. These dangerous fungi thrive in dark and damp environments, so we recommend keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Do you want to have a beautiful shower? Rest assured, Sir Grout of Greater Boston's tile and grout cleaners have the expertise to restore your home's hard surfaces to like-new conditions and make future maintenance effortless. Contact us today by calling (781) 899-0388 or by using our online scheduling option to schedule a free quote.